For best use of the SHOP, please read the Cookies Policy carefully. Using (visiting or purchasing products) of this SHOP implies the acceptance of this Cookies Policy. Accessing the SHOP and using its applications implies the explicit or implicit acceptance of all published provisions in Cookies Policy by the users (hereinafter referred to as” USERS”, “VISITORS”, “You”), with full contractual value.

Details of the SHOP merchant:
Hereinafter, MERCHANT is referred to “We”, “Us”, Our”.
Details of the Brand TRENWOOD owner:
DICTON-AS SRL (hereinafter,BRAND)
Republic of Moldova, Chisinau, str. Hincesti 61, of. 206
Tax ID: 1005600060316
Email: [email protected]
Phone: +373 69707011
Herein, MERCHANT represents the entity, authorised to carry out online sales activities on the SHOP. Upon acquisition agreement with the Brand, the MERCHANT has the full ownership rights over the Brand goods displayed on the SHOP. It also has the full ownership rights to operate with the SHOP, including:

  • Selling the goods displayed on the SHOP to customers which has expressed their consent with the SHOP Terms and Conditions, Privacy policy and other policies and documents displayed on the SHOP
  • Receiving the payments on its Bank accountsfrom the SHOP customers, using the services of Payments service provider(s), by the payment methods displayed on the SHOP (at checkout), based on direct agreement signed Payments service provider(s)
  • Shipping ordered by the SHOP customers goods, using the services of Shipping services provider(s), by delivery methods displayed on the SHOP (at checkout), based on direct agreement signed with Shipping services provider(s)
  • Perform any modification of the SHOP (i.e. content, functionality, design), as long as these changes fully comply with agreement signed with the BRAND and other existent standards agreed between the parties (i.e. brand official Brandbook and Corporate identity, BRAND general marketing strategy, etc.)
  • Collect and process the data from SHOP users, necessary for orders delivery, account creation and other activities. Please, read the section Personal Data Security below for more information.
  • To make advertising campaigns and other marketing and communication activities, with the objective to promote the SHOP and the products displayed on it, as long as these activities fully comply with the agreements and standards, existent between MERCHANT and BRAND.
  • Undertake other actions/ activities related to the SHOP, in order to reach its objectives, which, however, should fully comply with existent agreements with the Brand.

Herein, the BRAND is the company that is the registrant of global trademark TRENWOOD. The BRAND owns the intellectual property rights to the brand/ trademark, and everything connected to it (the Brand name, www.trenwood.com domain name, the Brand corporate identity, the Brand general marketing strategy, etc.). Within the framework of the SHOP, the BRAND represents the MERCHANT’s supplier of the goods displayed on the SHOP.  

COOKIES POLICY

By using the SHOP, you agree to the use of cookies.
Our cookie policy explains how cookies are used, how we use cookies, how third parties we can work with can use cookies in the SHOP, cookies choices, and more cookie information.
What are cookies?
Cookies are small pieces of text sent by the web browser by a site you visit. A cookie is stored in your web browser and allows the SHOP or a third party to recognize and facilitate your next visit and the SHOP to be more useful to you.
Cookies can be "persistent" or "session" cookies. Persistent cookies remain on your personal computer or mobile device when you disconnect, while session cookies are deleted as soon as you close your web browser.
These files make it possible to recognize the user's terminal and present the content in a relevant way, adapted to the user's preferences. They are used to prepare aggregated anonymous statistics that help us understand how a user benefits from our web pages, allowing us to improve their structure and content, excluding the user's personal identification.
How SHOP uses cookies
When you use and access the SHOP, we may place a number of cookies in your web browser.
What Cookies Do We Use?
We use two types of cookies: per session and fixed. The latter are temporary files that remain in the user's terminal until the end of the session or closing the application (the web browser). Fixed files remain on the user's terminal for a while in the Cookie's parameters or until they are deleted manually by the user.
We use session and persistent cookies within the SHOP and use different types of cookies to run the SHOP:
Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.
How are cookies used by this site?
A visit to this site may place cookies for purposes of:

  • Site performance cookies
  • Visitor analysis cookies
  • Cookies for geotargetting
  • Recording cookies
  • Cookies for advertising
  • Advertiser cookies

Does Personal Data Cookies Work?
Cookies themselves do not require personal information to be used and, in most cases, do not personally identify internet users. Personal data collected through the use of Cookies can be collected only to facilitate certain user functions. Such data is encrypted in a way that makes unauthorized people access to them
What are your cookie options?
If you want to delete cookies or instruct your web browser to delete or deny cookies, visit your web browser's help pages. As a European citizen, you have certain individual rights within GDPR. You can learn more about these rights in the GDPR Guide.
Delete cookies
Generally, an application used to access web pages allows you to save cookies to the terminal by default. These settings can be changed so that automatic cookie administration is blocked by the web browser or the user is notified whenever cookies are sent to his or her terminal. Detailed information about the possibilities and ways of managing cookies can be found in the application settings area (web browser). Restricting the use of Cookies may affect certain features of the web page.
Keep in mind, however, if you delete cookies or refuse to accept them, you may not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages may not be displayed correctly.
For the Chrome web browser, visit this page from Google: https://support.google.com/accounts/answer/32050
For the Internet Explorer Web browser, visit this page from Microsoft: http://support.microsoft.com/kb/278835
For the Firefox web browser, visit this Mozilla page: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
For the Safari web browser, visit this Apple page: https://support.apple.com/kb/PH21411?locale=en
For any other web browser, visit the official web pages of your web browser.
Where to find more information about cookies
You can learn more about cookies and about the following third-party sites:
AllAboutCookies: http://www.allaboutcookies.org/
Network Advertising Initiative: http://www.networkadvertising.org/
The set of recommendations in this document is purely advisory. The Consultant is not responsible for the Beneficiary's contact details, internal business processes implemented to comply with existing regulations on Personal Data and final language formulations to be finally applied to the recipient's online store.

NOTIFICATIONS ABOUT CHANGES TO THIS REGULATION

We reserve the right not to inform users about changes to this regulation. Users can visit the SHOP at any time and read the up-to-date version of this regulation